📋 TERMS AND CONDITIONS

Last updated: June 2026

Welcome to Purely Essential Pets. We believe in being completely transparent with our customers so we've written these terms in plain, simple English. By shopping with us you agree to the following:

1. Our Products
We work hard to ensure all product descriptions, images, and details are as accurate as possible. Colors may vary slightly due to screen settings. If anything ever arrives looking significantly different from what was described — contact us immediately and we'll make it right.

2. Pricing
All prices are in USD. The price shown at checkout is exactly what you pay — no hidden fees, no surprises. We may update prices at any time but will never charge more than what you agreed to at checkout.

3. Orders
By placing an order you confirm your information is accurate and complete. We reserve the right to cancel orders in cases of pricing errors, fraud, or items becoming unavailable. You'll always be notified and fully refunded if this happens.

4. Shipping & Delivery
We work with global suppliers to deliver quality products at fair prices. Delivery times of 7-14 business days reflect our international supply chain. We are not responsible for delays caused by carriers, customs, or circumstances outside our control — but we will always work with you to find a solution.

5. Returns & Refunds
Please see our Return Policy page for full details. We handle every situation individually and always aim to find the fairest solution for our customers.

6. Product Safety
Our products are intended for use as described. Always supervise pets with new products. Purely Essential Pets is not liable for misuse of products or injuries resulting from improper use.

7. Intellectual Property
All content on this website including our logo, product descriptions, and images belong to Purely Essential Pets. Please don't use our content without written permission.

8. Changes to These Terms
We may update these terms occasionally. Continued use of our store means you accept any updated terms.

9. Contact Us
Have questions about anything? We'd love to hear from you — email support@purelyessentialpets.com and a real human will respond within 24-48 hours. 🐾